Thursday November 12th 2026
Galashiels Transport Interchange
Written by Local Democracy Reporter, Paul Kelly
Borders Buses may be forced to withdraw its staff from Galashiels Transport Interchange because of ongoing anti-social behaviour there.
That was the stark warning issued in the UK Parliament this week by Borders MP John Lamont.
Mr Lamont described the incidents reported as “completely unacceptable”.
They have included leaflets being set on fire and, due to intimidation, the closure of a customer service hub.
Borders Buses is now asking for a regular, visible security presence at the interchange.
And they have warned that if things don’t improve, they may have to consider pulling out of the vital facility.
Mr Lamont said he was concerned that the Scottish Government’s new measures to tackle anti-social behaviour on buses do not include incidents at bus stations.
He said: “This week Borders Buses wrote to me about ant-social behaviour taking place in the Galashiels Transport Interchange, which is the gateway to the Borders railway.
“Borders Buses operates across Scotland, including Glasgow, yet faces some of its worst anti-social behaviour in the Scottish Borders.
“Timetable leaflets have been set on fire. The customer service hub has been closed, and their customer service adviser has had to be moved to another floor of the building for their own safety.
“As the nights draw in they’re asking for a regular visible security presence, and they have warned that if things do not improve they may have to consider withdrawing from the transport interchange altogether.
“Now, for the many people in the Borders who do not drive that would be a devastating loss. This is the true cost of anti-social behaviour.
“It is robbing communities of the services that people depend on.
“Borders Buses staff at the interchange are crucial to local transport links.”
Mr Lamont thanked Borders Buses staff for their dedication and called for better support for those working in transport hubs and train stations.
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